Stay Well

Your wellbeing matters to us! Our Stay Well initiative is focused on the health and safety of our guests and associates by delivering five core promises every day. Be confident and comfortable knowing WaterWalk is working for you.

BE WELL

Prior to your arrival, stringent cleaning protocols and the disinfecting of the 6-High Touch categories in each room is mandatory. During your stay, our promise is to ensure your wellness by executing a rigorous, interval disinfecting regime in all high traffic and public space areas. BE WELL.

SLEEP WELL

You will sleep well knowing your bed linens have been washed and sanitized using the innovative cleaning technology called Ozone (at most WaterWalk properties). This hygienic cleaning program, designed by leading hospitality experts, ensures your linens and terry are free of viruses, bacteria and pathogens. SLEEP WELL at night knowing we have you covered.

STAY SAFE

WaterWalk is committed to maintaining a healthy environment. Social distancing and having hand sanitizing stations available are very important to maintaining a healthy environment. Motion activated hand sanitizing stations will be made available in public areas, along with friendly signs reminding everyone to STAY SAFE.

REST ASSURED

Check-in will be a breeze. Pre-made arrival packets will be created by associates required to wear gloves and who have been trained on disinfecting procedures. Room key(s) will be disinfected and remain untouched until your arrival.

WaterWalk is committed to ensuring our guests experience flexibility during these unsettling times. Change fees and/or reservation cancellations will be handled with care. REST ASSURED.

TRUST OUR TEAM

WaterWalk is committed to keeping our associates safe and well trained. Appropriate personal protective equipment will be worn by all associates based on their role and responsibilities. Our team members are committed to practicing stringent disinfecting guidelines and protocols, including rigorous cleaning techniques in all guest rooms and public spaces.

WaterWalk cares about the wellbeing of each guest and associate. We are all committed to ensuring you Stay Well.