Privacy Notice

We will collect personal information from you if you engage with our Services. Specifically, we collect personal information from you when you:

• Reserve a hotel room or corporate housing on our website. When you make a reservation for a hotel room or corporate housing, our booking provider collects, from you, on our behalf, your personal identifiers (name, physical address, email address, and telephone number) and payment information (name on card, payment card number, and expiration date). We use this personal information to manage and fulfill your reservation, process your payment, and communicate with you about your upcoming stay. If you have not opted out of this when submitting your information, we use your name and email address to send you marketing communications we feel may be of interest to you. You may unsubscribe at any time by clicking on the unsubscribe link at the bottom of each email.
• Apply to lease an semi furnished unit. When you apply to lease an semi furnished suite, our booking provider collects, from you, on our behalf, your personal identifiers (name, physical address, email address, and telephone number), three (3) years of residential history and a rental reference, financial information (social security number, gross monthly income and copy of paystub), driver’s license number, and payment information (name on card, payment card number, and expiration date). We use this personal information to manage and review your application, process your payment, and communicate with you about the status of your application, or if approved, provide you additional property management information. If you have not opted out of this when submitting your information, we use your name and email address to send you marketing communications we feel may be of interest to you. You may unsubscribe at any time by clicking on the unsubscribe link at the bottom of each email.
• Check-in. When you check-in at a WaterWalk property, we collect your personal identifiers (name, physical address, telephone number, and email address) and payment information (payment card number, expiration date, and CVV). If we received your reservation from a third party, we will ask for your email address at check-in. We use this personal information to verify and fulfill your reservation and to receive payment from your reservation. We use your email address to send you a survey regarding your stay. If you have not opted out of this when submitting your information, we use your name and email address to send you marketing communications we feel may be of interest to you. You may unsubscribe at any time by clicking on the unsubscribe link at the bottom of each email.
• Contact us. When you send us a question or inquiry, you will need to provide us with your personal identifiers (name and email address) and any other information you choose to include in your correspondence. We use this personal information to respond to your questions or inquiries, troubleshoot where necessary, and address any issues you have with the Services.
• Guest Response Survey. We may send you by email a Guest Response Survey to request your feedback on your stay and our Services. If you complete and submit a response to the Guest Response Survey, we collect your name, if you choose to provide it. We use this personal information to improve our guests’ experience and our Services.
• Participate in a contest or sweepstakes. When you complete a form to participate in a give-way or sweepstakes, we collect your personal identifiers (name, physical address, telephone number, and email address). We use this personal information communicate with you regarding the give-away contest or sweepstakes. If you have not opted out of this when submitting your information, we also use your name and email address to send you marketing communications we feel may be of interest to you. You may unsubscribe at any time by clicking on the unsubscribe link at the bottom of each email.

We may also use the personal information we collect as described in this section to comply with the law, to efficiently maintain our business, and for other limited circumstances as described in How We Share Your Personal Information.

If you reserve a hotel room on a third party website. When you make a reservation for a hotel room, on a third party booking website, we will collect, from the reservation service provider, your personal identifiers (name, reservation information, telephone number, and pseudonymized email address). Depending on the third-party booking site, we may also collect your payment card information (payment card number, expiration date, and CVV). We use this personal information to manage and fulfill your reservation, process your payment, and communicate with you about your upcoming stay.

In addition to the personal information you provide directly to us, we may also collect information from you automatically as you use our Website. This includes the following internet or other electronic network activity information:

• Usage information. We collect information about your visits to and interaction with our Website, such as the pages you visit, how you move around the different sections, how frequently you access them, how much time you spend on each page, what you click on while using our Website, and referring website addresses for analytics purposes to understand how people use our website so that we can make it more intuitive. We will also use this information to identify and store behaviors that you take when visiting our Website in order to identify you as a prospect for our Services, deliver advertisements that are more relevant to you and your interests, limit the number of times you see an advertisement, and help measure the effectiveness of our advertising campaigns. To collect this information, our website utilizes analytics and advertising cookies. To opt-out of certain cookies, please visit https://waterwalk.com/manage-cookies.
• Device information. We collect information about the device you use to access our website, such as browser type, browser language, hardware model, operating system, and your preferences for analytics purposes, to prevent fraudulent use of the Website, to enable our Website to function properly, to provide enhanced functionality, and to diagnose server and software errors, and in cases of abuse, track and mitigate the abuse. To opt-out of certain cookies, please visit [https://waterwalk.com/manage-cookies/].
• Location information. We collect information about your location, which may be determined through your IP address for analytics purposes, to provide targeted advertising, to prevent fraudulent use of the website, to enable our website to function properly, to provide enhanced functionality, and to diagnose server and software errors, and in cases of abuse, track and mitigate the abuse. To opt-out, please visit https://waterwalk.com/manage-cookies.

A list of cookies we use, their purpose, and the information they collect, as well as the ability to change your preferences regarding cookies can be found here [https://waterwalk.com/manage-cookies/]. To disable cookies and limit the collection and use of information through them generally, you can set your browser to refuse cookies or indicate when a cookie is being sent. To opt-out of certain cookies, please visit https://waterwalk.com/manage-cookies/.

Online advertising generally. To opt-out of interest based advertising generally or to learn more about the use of this information by our service providers you can visit the Network Advertising Initiative or the Digital Advertising Alliance. If you choose to opt-out, we will place an “opt-out cookie” on your computer. The “opt-out cookie” is browser specific and device specific and only lasts until cookies are cleared from your browser or device. The opt-out cookie will not work for essential cookies, which are cookies that are important to how our Website works. If the cookie is removed or deleted, if you upgrade your browser or if you visit us from a different computer, you will need to return to the links above to re-select your preferences.

• Facebook Pixel. We use Facebook Pixel to customize our advertising and to serve you ads on your social media based on your browsing behavior. This allows your behavior to be tracked after you have been redirected to our Website by clicking on the Facebook ad. The Facebook Pixel stores a cookie on your device to enable us to measure the effectiveness of Facebook ads for statistical and market research purposes. We do not have access to the information collected through the Facebook Pixel. However, the information collected via the Facebook Pixel is also stored and processed by Facebook. Facebook may link this information to your Facebook account and also use it for its own promotional purposes in accordance with Facebook’s Data Usage Policy. The Facebook Pixel also allows Facebook and its partners to show you advertisements on and outside of Facebook. You can opt-out of displaying Facebook ads and sharing by visiting your Facebook Ad Settings, and you can clear and control the information third parties share with Facebook in your Off-Facebook Activity If you do not have a Facebook account, you can opt-out of Facebook ads through the Digital Advertising Alliance.
• Google Ads. We use Google Ads to deliver advertisements to you and to track whether you have interacted with an advertisement we have placed elsewhere on the internet. Google Ads stores a conversion tracking cookie on your device when you click on our advertisement. The information obtained through the cookie is used to generate statistics and allows us to see the total number of users who clicked on our advertisements. We also use Google Ads to present to users of our Website advertisements across the internet and within the Google advertising network based on their visits to our Website. For more information, please review Google’s privacy policy. To opt out of targeted advertising by Google, you can go to Google’s ad settings.
• Google Ad Pixel. We use Google AdWords Pixel to customize our advertising and to serve you ads based on your browsing behavior. This allows your behavior to be tracked after you have been redirected to our website. The global site tag is a web tagging library for Google’s site measurement, conversion tracking, and remarketing products. It’s a block of code that adds you to remarketing lists. For more information, please review Google’s privacy policy. To opt out of targeted advertising by Google, you can go to Google’s ad settings.
• Google Tag Manager. Google Tag Manager is a tag management system to manage tags used for tracking and analytics on our Website. Tags are small code elements that, among other things, are used to manage traffic and visitor behavior and to test and optimize websites. We utilize Google Tag Manager to manage and organize all third-party tags on our Website and to control when those tags are triggered. You can view more information about Google Tag Manager’s privacy practices.
• LinkedIn Ads. We use the LinkedIn Insight Tag by LinkedIn to track ad conversions, retarget website visitors, and unlock additional insights about individuals interacting with our LinkedIn advertisements. If you are registered with LinkedIn, it is possible for LinkedIn to associate your interaction with our website with your user account. You can opt-out of the LinkedIn Insight Tag by clicking here. For further information, please see LinkedIn’s privacy policy here.